This category provides information, advice and guidance on mental health services supporting residents in the Royal Borough of Greenwich.
For more information, advice and guidance on any of the sub-categories please use the navigation links below.
If you can't find what you're looking for, you can email the Greenwich Community Directory team, free call the Live Well Greenwich Line on 0800 470 4831 or click the 'Give Us Your Feedback' button below.
For current service users in Greenwich:
As part of your care planning, your care coordinator (the main person who is currently helping you) should give you detailed information on how to get in touch with the mental health services when required.
If it is an emergency, and you are unable to contact your care-coordinator, you can call the 24 hour Mental Health Urgent Advice Line on 0800 330 8590.
You can also get emergency help at your nearest Accident and Emergency department:
Princess Royal University Hospital
Tel: 01689 863486
Queen Elizabeth Hospital
Tel: 020 8836 4360/1
After 5pm and at the weekend you can get emergency help by calling the on-call social worker on 020 8854 8888.
You can also call Family Action, which provides counselling for parents and young people on 020 8310 6570.
Adult Mental Health Services
During normal working hours (Monday to Friday, 9am - 5pm) you can telephone the Greenwich Locality Mental Health Service on:
Ferryview Health Centre (Woolwich)
020 8319 5500
The Heights (Charlton)
020 8269 4110
If necessary, arrangements will be made for you to have an assessment.
Child and Adolescent Mental Health Services (CAMHS)
If you wish to discuss a referral about your child, please telephone Greenwich CAMHS on 020 3260 5200.
Advocacy services help people – particularly the most vulnerable in society – to:
- access information and services
- be involved in decisions about their lives
- explore choices and options
- defend and promote their rights and responsibilities
- speak out about issues that matter to them
What's an advocate?
An advocate is a person who speaks up for you and puts forward your case on your behalf.
- independent of social services and the NHS
- not part of your family or one of your friends
An advocate's role includes arguing your case when you need them to, and making sure health and social care services follow correct procedures.
They're independent, so they represent your wishes without giving their personal opinion and without representing the views of the NHS or local authority.
An advocate might help you get information or go with you to meetings or interviews to support you.
Your advocate can also write letters on your behalf, or speak for you in situations where you don't feel able to speak for yourself.
Bromley, Lewisham and Greenwich Mind work alongside people with mental health problems and dementia to improve their quality of life. Our vision is that everyone with mental health problems and dementia gets the support and respect they deserve.
Our services in Greenwich will support people to make well informed choices about their lives, equipping them to cope with, manage and improve their own mental health.
Mindline operates from 10.30am-4.30pm, Monday-Friday and from 6pm to 9pm on Tuesday and Thursday. Call 020 8853 1735 for confidential counselling and support.
Counselling including crisis counselling, long-term counselling and the Asian and African/African-Caribbean counselling services. New clients are being accepted into all aspects of the service. Referrals through Mindline 020 8853 1735.
Advocacy available for people requiring Independent Mental Health Act (IMHA) or Care Act Advocacy support. For Advocacy referrals contact 020 3198 2222.
Social Activities and Peer Support
To view the latest programme of activities please click here.
Website | Contact Number: 020 8853 2395
We have been providing a range of tailored support and information services to unpaid carers for over 26 years. We are widely regarded as being the sole purpose-designed centre in the UK and our innovative work is regarded as flagship service delivery by the Local Authority.
Since our inception in 1991 we have built a solid reputation for knowledge and expertise alongside a significant body of work supporting over 2000 unpaid carers. This includes families and individuals with care responsibilities and those 'transitioning' into the carer role for the first time.
Our ethos is all about breaking down barriers between social care and the community and although managed locally, we are part of an extensive network of providers under the umbrella of the Carers Trust.
After 27 years of successful service delivery, we are proud that we are firmly established as the 'go to' organisation for carer support services among statutory and non-statutory providers
What we deliver
The range of services we provide to individual carers, families with caring responsibilities and those that they support include:
- Practical and emotional support for carers on a casework basis via our 'Carers Hub' approach
- Counselling and therapeutic services
- An information and advice telephone line
- A telephone outreach service
- A beautiful 17th century building that provides a destination for carers and where we run an extensive menu of activities including Yoga, Tai Chi, Singing, Exercise classes to name just a few for just £5. A £15 package which includes lunch and transport is also available.
- A programme of 'community, social events' that include Fun Days, Concerts, Social Nights, Garden Parties, Art Exhibitions, Fairs. We also host large events for local authorities and other third sector providers.
- A volunteering service
- A home care respite service
- A respite short break holiday service
- Tailored packages of wellbeing support that includes a range of therapeutic spa services, hairdressing, bathing, relaxation and massage
- A subsidised café
Our centre is accessible from 8-6pm weekdays and some weekends. Our homecare service is a 24 hour service. We also provide an accessible minibus service to transport people to and from the centre or within the local community.
First Step Trust (FST) is an innovative charity with over 25 years experience of providing opportunities for people excluded from working life because of mental health conditions, learning disabilities, drug or alcohol and other disadvantages.
FST provides within the various social enterprises it runs, work experience, on the job training and salaried employment to some of the most vulnerable and socially excluded members of our community. A number of our salaried staff team have been recruited from the shop floor.
More than 95% of those we work with have been unemployed for one or more years, 50% up to 10 years and 17% have never worked at all.
Address: Unit 9 Kingside Business Park, Ruston Road, Woolwich, SE18 5BX
With 1 in 4 people expected to have a period of mental illness in their life time, CACT recognised that sporting, leisure, social, art and cultural based activities can play a huge role in a person's recovery process.
To search for current activities going on in the local area click here.
To find out more visit the Charlton Athletic Community Trust Website.
If you want more help using the Directory over the phone or face-to-face, there is a new local service that can help. The Live Well Greenwich Line is a free helpline staffed by local, trained health and wellbeing advisors offering signposting to and support for:
- Eating well
- Moving more
- Stopping smoking
- Drinking less
- NHS Health Checks and support for managing long term conditions
- Support with housing needs
- Money, debt and benefit advice
- Employment and training
- Social and community activities
Call the Live Well Greenwich Line 0800 470 4831
A free helpline staffed by local, trained health and wellbeing advisors for signposting and support to live well.
Monday to Thursday 8.30am - 7.30pm
Friday 8.30am - 5.30pm
Saturday 9.00am - 12 noon
A message can be left outside of these hours.
Alternatively the line may refer you to a local Live Well Coach for a face-to-face session at one of our community hubs, offering signposting and support with the above to live well.
The Samaritans work and help to assist persons who are suicidal, despairing or in distress and help to reduce the incidence of suicide by providing persons in Greenwich with immediate help, compassion and friendship.
How they help
They have been supporting the local community since 1969, working towards a world where fewer people die by suicide.
They do this by:
- providing emotional support for people who are struggling to cope including those who have thoughts of suicide
- being available 24 hours a day to over 900,000 people in the boroughs of Lewisham, Southwark and Greenwich
- reaching out to high risk groups and communities to reduce the risk of suicide through our local outreach programme
- working in partnership with other organisations, agencies and experts.