Dial-a-Ride is a door to door transport service for disabled people who are unable (or almost unable) to use public transport services including buses, trams, London Overground and Underground trains, some or all of the time.
If you feel that you need the Dial-a-Ride service, you need to complete our application form. Please note that you will only be eligible for Dial-a-Ride if you live in a London borough.
Who to contact
- Referral required
- Referral Details
You have to become a member to use Dial-a-Ride. Please note that you will only be eligible for Dial-a-Ride if you live in a London borough.
If you are visiting London and staying at an address in a London borough, you can apply for temporary membership. Find out how to apply and how to use the service.
Please visit the Dial-a-Ride membership page for more information.