Availability

Referral required

Yes

Other notes

What We Do

We offer care and support which include the following:

· Planned care which is person centred  to residents

needs including attending CPA reviews.

· Medication management which prompts compliance

and help manage mental well being.

· Prompt, encourage and assist residents to develop

activities of daily living. Guidance/help in accessing

and using  community facilities such as shops, pubs,

parks, library, church, mosque, temple, leisure

centres and adult education classes etc.

· Working with clients in setting and   achieving

personal goals. Use of Mental Health Recovery Star to

promote choice, independence and recovery.

· Assistance for residents to see their doctors,

dentists and other health care professionals.

Assistance with cooking, laundry, personal care and

house keeping.

 

Mission Statement

Anchor & Hope Care Services Ltd (Hope House) strives to:

· Focus our decision-making around our Service Users. We aim to provide personal care and support which promote service users’ participation and positive outcome for them

· Work for the comprehensive welfare of service users. To provide each service user a package of care that contributes to their overall personal and health care needs and preferences. We will cooperate with other services and professionals to help maximise service users’ independence and ensure as much as possible participation in the community

· Maintain high standards of care and support within a quality environment.

· Ensure that we are fit for purpose. We will examine our operations constantly to ensure that we are achieving our aims and objectives. We welcome feedback from  service users, their relatives, friends and other professionals.

· Train and motivate staff to provide a consistent client centred high quality     service. Empower staff to exceed expectations.

· Working with clients in setting and achieving personal goals. This sometimes involves working closely with family and partner (where applicable)

· Assistance is offered to give clients the skills to build an independent life in the community.