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NHS Services & Health Information

View all services in this category

This category provides you with information, advice and guidance from local NHS services and health care partners in the Royal Borough of Greenwich. 

Healthy Living and Wellbeing | Support Groups and Counselling 
Mental Health Services | Drug and Alcohol Services
Dementia Information Hub

Alternatively, you can view all of the services available in the Health and Wellbeing category here.

If you can't find what you're looking for, you can email the Greenwich Community Directory team, free call the Live Well Greenwich Line on 0800 470 4831 or click the 'Give Us Your Feedback' button below.

Use The Right Service

Self Care

Minor cuts and grazes, bruises and minor sprains, coughs and colds

Stock your medicine cabinet

Visit NHS Choices


Pharmacy

Minor illnesses, headache, stomach upsets, bites and stings

Find your local pharmacy


NHS 111

Feeling unwell? Unsure? Anxious? Need help? Call 111

More information on NHS 111


GP Advice (out of hours call 111)

Persistent symptoms, chronic pain, long term conditions

Find your local GP Services


Accident and Emergency or call 999

Choking, chest pain, blacking out, serious blood loss


For more information visit the Lewisham and Greenwich NHS Trust website.

NHS Choices

NHS Choices has a fantastic library of over 50 interactive tools, smartphone apps and podcasts to live a healthier and better life. In addition, there are many self assessment tools and screening tools for you to take advantage of.

Click here to access the NHS Choices website

Circle MSK (Musculoskeletal)

Circle MSK supports patients with musculoskeletal conditions (MSK) – problems with muscles, bones and joints. Patients go through a triage process, ‘a single point of access’ with Circle.

Patients will then be directed to a treatment option, which could be a face to face assessment with Circle or treatment with a local provider. This treatment could be self-management, physiotherapy, surgery or other options.

Our main clinic hub is at Eltham Community Hospital. The Circle Greenwich MSK service promotes informed patient choice and drives its providers to achieve excellent clinical standards and high-quality outcomes.


Where is your pain?

Shoulder Pain | Wrist and hand pain | Elbow pain | Foot and heel pain | Hip and groin pain | Knee pain | Back pain | Get active, feel better


Contact Us

Address
Eltham Community Hospital
30 Passey Place
London
SE9 5DQ
Map

Telephone
020 3893 8382

Email

Patient Online

Patient Online is designed to support GP practices to offer and promote online services to patients. These services include:

  • booking and cancelling of appointments
  • ordering of repeat prescriptions
  • viewing of their GP record (which includes coded information about allergies, immunisations, diagnoses, medication and test results)

Online services are being offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice. Patients can choose the route they prefer.


How can I start using GP online services?

Follow these steps to access GP online services:

1. Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services.

If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.

2. Fill in the short registration form that you are given by your practice.

3. Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log on. 

NHS GP Online Services

Oxleas NHS Services Directory

Oxleas provide local NHS services in South London and Kent that take care of the whole person - body and mind. 

Oxleas provide a wide range of health and social care services in south east London, specialising in community health, mental health and learning disability services. they provide care for people of all ages and work closely with a variety of partners to ensure that services are well-integrated and wide-ranging. 

Oxleas services include a range of physical health services to adults and children in the community in boroughs of Bexley and Greenwich. These range from health visitors working with the very young to disrict nurses and therapists meeting physical health needs of older people. 

Visit the Oxleas NHS Services Directory

Oxleas NHS - Improving Lives

NHS Digital Tools

NHS Digital Tools is a new resource that brings together a number of digital tools that you can use for your health and care. 

You can view the different tools available by clicking here. For more information on NHS Digital Tools click here.

GP Access Hubs

Greenwich Health is working with GP services to provide evening and weekend Greenwich Health Clinics to the residents of the Royal Borough of Greenwich. 

Both of the Greenwich Health GP Hubs are open 7 days a week. Weekend hours are 8am - 8pm and weekday evening hours are 4pm - 8pm.

Greenwich Health GP Hub Locations

Eltham Community Hospital
30 Passey Place, Eltham, SE9 5DQ - Map

Thamesmead Health Centre
4-5 Thames Reach, Thamesmead, SE28 0NY - Map

How to book an appointment
1. Contact your usual GP surgery

2. If you cannot be seen at a time that works for you ask them to book you into one of the Greenwich GP Hubs (all GP surgeries in Greenwich are connected to the Hubs)

3. Select an appointment time that works for you

Help Shape Our Services

NHS Greenwich Clinical Commissioning Group works to put patients and their carers at the centre of all we do. We want you to feel that you are being listened to, and that your views are making a valuable contribution in setting health priorities for Greenwich.

There are many ways to get involved with Greenwich CCG to help shape the healthcare services that you use. By making a suggestion, attending a local meeting or going along to an event in your community.

Patient Participation Group (PPG)
Help improve health care services at your GP surgery and in Greenwich by joining the
Patient Participation Group (PPG) at your doctor's surgery. Work with other local people and practice staff to address issues affecting you and other using your GP surgery and healthcare services in Greenwich.

For more information please click here.

Patient Reference Group (PRG)
The Patient Reference Group is chaired by the lay member for Patient Public Engagement on the Governing Body and its membership includes representatives from local GP Patient Participation Groups, Public Health, Healthwatch and voluntary organisational representatvies such as
GrIP (Greenwich Inclusion Project).

The role of the Patient Reference Group is to oversee delivery of our engagement strategy. The group meets on a monthy basis.

For more information please click here.

Engagement Events
We hold regular events throughout the commissioning cycle on topics aligned to our
commissioning priorities. These events are run like large focus groups - the participants recruited broadly reflect the service users and carers of a particular service/clinical area. 

Other activities include holding stalls at local fairs and festivals, running surveys, presenting at meetings, and working with the local Healthwatch and other members of the voluntary sector to extend our reach into the local communities in Greenwich.

For more information please click here.

Governing Body Public Meeting - Questions and Answers
As part of our commitment to put local residents at the heart of our commissioning decisions, Greenwich CCG welcomes questions from members of the public at Governing Body meetings. The first 30 minutes before each meeting is set aside for this purpose.

For more information please click here.

Comments, Compliments and Complaints

NHS Greenwich Clinical Commissioning Group (GCCG) is committed to offering the best possible care to the community it serves. 

We welcome people telling us about how we can improve, or make a complaint about the service they have received from Greenwich CCG.

We are also very pleased to receive positive feedback and compliments about our work or the quality of health services you have received as a local resident.

However, sometimes things do go wrong and you may be unhappy with the treatment you, or a member of your family has received.

NHS GCCG takes all complaints very seriously and will respond to you as quickly as possible.

For more information on how to make a comment, compliment or complaint please visit the Greenwich Clinical Commissioning Group website.

Give Us Your Feedback